Terms of Service
Low Cost National

Conditions for a specific national service

For very specific needs, you can now choose a more economical national service!

For maritime solutions to Madeira and the Azores Islands, or for larger cargo.

National

  • Service available only for the countries indicated in the table of alphaloc zones.
  • Each consignment (each waybill) only admits 1 volume.
  • Weight/Volume Ratio: 250 kg/m3
  • In the second delivery (and subsequent ones), due to impossibility of delivery on the first attempt: +70% for each extra delivery attempt.
  • Audit correction cost. When the audited taxable weight is greater than or equal to 25% of that indicated in the Waybill. 8% of the correction with a minimum of 1.50 Euros per shipment.
  • Fee applied to the absence of critical data for the success of a transport of €4.00.

See other extra service options

  • All shipments must be accompanied by the respective transport document (delivery note, waybill, invoice)
  • alfaloc warns of the precautions you must take when packaging orders. The responsibility for packaging lies with the shipper.
  • All packages must be properly labelled with the identification and address of the recipient
  • For additional handling services, service restrictions and weight and dimension limits, please consult our Customer Service
  • Transports will be carried out in accordance with the General Conditions of alfaloc

See also General Conditions for the Provision of Services

Customer Service – sac@alfaloc.pt, 917 777 100 or 707 212 707

(Call to national mobile network)
(Call for national fixed value-added network. From a fixed number, call with a maximum cost of €0.09 + VAT per minute, with billing per second from the first minute.)
(From mobile number, call with a maximum cost of €0.13 + VAT per minute, with billing per second from the first minute. Effective cost dependent on operators.)

About alfaloc

Services & Solutions

Business Solutions

Useful Information

24h@alfaloc.pt

Follow us:

Facebook-f Linkedin-in Instagram Youtube

Privacy Policy & Terms of Use | Dispute Resolution | Cookies

Developed by Brand by Difference

Escolher Serviço

Soluções Empresariais

Apoio ao Cliente

Sobre Nós

Call me

About Us

Customer Support

Business Solutions

Choose Service

Privacy Overview
Logo Alfaloc

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

Powered by  GDPR Cookie Compliance