Avoid fees in critical season

Why are there critical times?

What is the Critical Epoch?

Critical Epoch designates the peak of cargo movement in the express transport sector. Some examples,

  • Cyber Monday
  • Black Friday (Which Lasts for Weeks!)
  • All the commerce generated around Christmas.
  • All the movement of stocks and end-of-year productions.

Why do Critical Epoch fees apply?

These events are the main reasons why the months of October and January are extremely intense in the transport sector. The exceptional increase in operations, the lack of resources and the price of fuel continue to be strongly influencing factors.

In this sequence, in any carrier, all resources will always seem too few to respond to the many requests. It is necessary to speed up more and more. Therefore, in order for everything to be very fast, all loads that correspond to normal measurements follow the normal process, and all loads that correspond to exceptions (such as large measurements, greater weight or different contents) have a different, and more appropriate, treatment.

Cargo that has characteristics that make it be considered as exceptions are subject to additional fees. To avoid additional costs, we inform you below which aspects to pay attention to.

How can alfaloc help me?

Alfaloc can clarify, and help you avoid in many cases and predict the extra costs of your shipments.

We aim to help prevent the additional fees, which apply to shipments in critical seasons.

But if you still have to subject your shipment to extra fees, know that at alfaloc we reduce the value of these fees. We strive to help Portuguese transport companies achieve the best results, step by step.

Which shipments do these rates apply to?

Measures

  • When the larger side of the package is larger than 100cm
  • When the second larger side of the package is larger than 75cm
  • Consider all measurements in cm.

Weight

  • When the weight per box is greater than 25kg
  • In international shipments, 25kg refers to the actual weight. In national shipments, 25kg refers to the taxable weight. The taxable weight is the greater of the actual weight and the volumetric weight.

Packaging

  • Avoid round packages, long tubes or sticks, pallets, wooden/metal boxes, or packages with (plastic) film. This type of volume requires more dedicated handling and therefore a fee applies. Prefer cardboard packaging.

Type of Products

  • Please check with us first (917 777 100) the products you are going to send, to avoid additional fees. Products such as wines and perishable goods are sensitive and need special attention.

Transit Time

  • In a time of many shipments, there may be delays, due to the huge volume of transport practiced at this time. It is a peak in the movement of goods worldwide. Operators make an effort to get more resources for this season, but it is still difficult to maintain the same level of quality of service. For personalized and guaranteed services, contact us on 917 777 100.

Personal Property

  • If it is a special gift, opt for a special service. Choose our RACE service (free of critical season fees), Sharing or Rocket
  • If you think you are shipping a valuable asset, opt for an insured shipment. Closely, it protects a lot.

Critical Season fees can be cumulative with each other. Please inquire before making your shipment.

How to avoid fees altogether?

The easiest solution to avoid additional fees is to choose a dedicated or more personalized service.

Learn more about Rocket, RACE, Share , and SONYC.

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