Advantages of being an Alfaloc Customer

Explore Exclusive Benefits and Perks

We like to make our Customers happy.

alfaloc is a Portuguese company that operates in express transport.

In the market since 1995, alfaloc began by specializing in critical international transport for the mold industry, especially in the shipment of orders for the automotive sector worldwide.

10 good reasons to be an alfaloc customer:

1. Clear, accurate and easy-to-access information

It’s easy to talk to us: phone, mobile, Whatsapp, email, chat, Facebook, LinkedIn, etc.
Permanent monitoring: all shipments are controlled and information about their progress is updated online (in Track a Shipment or in myalfaloc).
Access myalfaloc, where you can conveniently issue waybills, request collections, track shipments, consult invoices, consult the entire history of your shipments, among others.

2. Service 24 hours a day, with friendliness and cordiality

You can talk to us at any time: 24 hours a day, every day, by Whatsapp (917 777 100) and/or by email 24horas@alfaloc.pt.
Through 917 777 100 you can hire a transport with immediate collection.

3. Speed of deliveries

We’re so fast that we’ve even created a service called Rocket

4. Lots of experience: many submissions from various sectors of activity

alfaloc has customers from almost all sectors of activity: Molds and Plastics Industry, suppliers to the Automotive Industry in general, IT, Footwear, Textiles, Laboratories, Pharmaceuticals, Public Sector, among others.

5. Export and Import Support

We are proud to support Portuguese exporting companies.
We know well all the processes and documentation required to make shipments within Europe and the Rest of the World.

6. Permanent flexibility

At alfaloc we have a team specialized in creating solutions adapted to each specific situation.

7. On the path to sustainability

Concern for the environment is part of our essence. We want to ensure our evolution in this direction, adopting more sustainable practices internally, and also giving our customers the opportunity to opt for more ecological services.

8. Competitive prices

alfaloc offers a wide range of services, which covers all needs in urgent transport or critical transport of goods. Increasingly competitive pricing as a result of continuous improvements in efficiency gains.

9. Assignment of a Customer Manager and Custom Rate Plan

Our customers deserve a privileged contact, someone they already know and can call for any situation.
Your rate plan will take into account the type of cargo you ship most frequently and the shipping destinations that interest you most

10. Certified Quality and Licenses

alfaloc is a company certified by the ISO 9001 Quality Standard, frequently distinguished with SME Leader and SME Excellence awards.
alfaloc is licensed by the IMT (Institute of Mobility and Transport) for the exercise of national and international freight transport and for the exercise of freight forwarding activity. It also holds the authorisation for the provision of postal services issued by ICP Anacom, the national communications authority.

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